Lightspeed Names RECT Excellence Award Winners – RVBusiness – Breaking RV Industry News

Recipients of the RV Dealership RECT (Repair Event Cycle Time) Excellence Awards from Lightspeed DMS. (Courtesy photo)

LAS VEGAS, Nev. – Lightspeed, a leading provider of RV dealership management software, has announced the winners of its second annual RV Dealership RECT (Repair Event Cycle Time) Excellence Awards. The winners were recognized during the RVDA’s 2023 RV Dealers Convention Spotlight on Excellence luncheon held on Nov. 7 in Las Vegas.

The awards celebrate the achievements and efforts of five award-winning RV dealerships in reducing RECT time and improving customer service. These dealerships span locations across the U.S. and represent a wide range of dealership sizes and RV expertise.

The Lightspeed 2023 RV RECT Excellence Award winners are:

  • Bish’s RV – Traverse City, Mich.
  • Quietwoods RV Sales & Service – Neenah, Wisc.
  • Tulsa RV – Catoosa, Okla.
  • Campbell RV – Sarasota, Fla.
  • TAC RV – Moyock, N.C.

The recipients were chosen based on year-over-year improvement in reducing RECT time, which is vital for successful dealerships in the RV industry. RECT remains one of the biggest differentiators for successful dealerships. Managing RECT helps dealers spot possible service shortcomings and focus on making improvements. Additional benefits of understanding RECT include reducing employee burnout and delivering a better customer experience.

“We are thrilled to recognize these outstanding dealerships for their commitment, grit and accomplishments,” said Kris Denos, president of Lightspeed. “Their dedication to reducing RECT time is truly inspiring, and we are proud to work with them as industry leaders. We offer sincere congratulations to the winners of the 2023 RV Dealership RECT Excellence Awards!”

Lightspeed offers ongoing product innovations to help dealers service units more efficiently, getting RV customers out on the road faster. To learn more about Lightspeed, visit

About Lightspeed

Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (“OEMs”), serving the RV, trailer, powersport, marine, outdoor power equipment and golf car industries. Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rental, accounting and CRM. When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 3,800+ dealers across North America with the tools and technology they need to manage their dealerships.