Coach-Net Launches Mobile App for ‘Carefree RV Experience’
GRAPEVINE, Texas – Coach-Net, a premier provider of RV technical and roadside assistance for 35 years, announces the launch of its new app for iOS and Android mobile devices. This update to Coach-Net’s membership and dispatch technology suite further illustrates the company’s mission “to create a carefree RV experience so everyone can focus on making memories with their friends and families,” according to a release.
With more than 300,000 RV roadside assistance members, the updated mobile app’s simple, modern, and innovative design allows RVers to quickly and easily access important membership information and request roadside assistance in just a few simple steps, giving the user more options to request the assistance right for their particular situation.
“Coach-Net has saved countless RV vacations over the years and the addition of our updated mobile app will make that process even easier,” said David Ostlund, Coach-Net President. “The new technology available is integrated with our phone system and proprietary dispatch technology speeding up the process for both the Coach-Net member and dispatcher, ultimately providing the best possible user experience.”
New and updated features on Coach-Net’s mobile app include:
- Membership Card Access: Membership information is conveniently stored in the app for fast and easy access when the member needs it most.
- Selection of Service: Easily request the type of service needed, speeding up the dispatch process.
- Schedule A Call: Speak with a certified RV technician when not in an emergency and it’s most convenient.
- Call Now: Request roadside assistance with a touch of a button, see queue wait time, speak directly with RV-trained agents, and send pictures to agents so the user can request the best service for their particular event situation.
- Location Services: By enabling Location Services, RV-trained agents can easily relay directions to the service provider.
- Membership Reminders: Membership renewal reminders so the member does not experience a lapse in coverage.
- Membership Profile Information: Ability to update vehicle information and contact preferences so the Coach-Net dispatcher already has important information needed for the member’s request.
- COMING SOON – Live Chat: Ask questions, resolve issues, send pictures, and troubleshoot with RV-trained agents.
This best-in-class RV roadside assistance provider is dedicated to creating solutions and improving the travel experience for today’s RVers. Designed with them in mind, the new Coach-Net mobile app makes requesting roadside assistance a breeze.
To learn more, please visit https://coach-net.com/mobile
About Coach-Net
Since 1987, the Coach-Net brand has built a reputation throughout the RV industry as a leading provider of 24/7 RV technical and emergency roadside assistance, dedicated to meeting the demands of RV travelers throughout the United States and Canada. When members need assistance, Coach-Net is ready to respond with its own managed network of more than 40,000 roadside assistance providers throughout the U.S. and Canada. Coach-Net pioneered RV technical assistance to aid RV owners with common issues, and Coach-Net has remained an industry leader by providing RV owners access to its team of certified technicians.
Contact details – Elise Cannon,
3129 Bass Pro Drive
Grapevine, TX 76051.
Source: https://rvbusiness.com/coach-net-launches-mobile-app-for-carefree-rv-experience/
