Serial Entrepreneur Heath Padgett Launches ‘RV Help’ – RVBusiness – Breaking RV Industry News
Heath Padgett and co-founders Josiah Mann and Dennis Lankes have launched RV Help, a solution for connecting RV owners with certified mobile technicians and inspectors. With a strong history of successful startups in the RV industry, Padgett hopes to transform how RV owners access essential services.
At the recent Florida RV SuperShow, Padgett and his partners unveiled their new venture to the media, industry professionals, and consumers.
“It went really well,” explained Padgett. “We did the Content Creator meet-up and then the show. People were excited. Industry Day was probably my favorite day because we got to interact and engage with service providers and inspectors, many of whom we have been speaking with on the phone or through our Zooms.”
RV Help aims to provide RVers with peace of mind by connecting them with qualified service partners. Additionally, industry OEMs and suppliers have expressed interest, according to Padgett.
“A lot of companies seem to want to be able to have certified technicians go and do warranty work or installs on their product. It was great to connect with those folks in Tampa and to hear that what we’re building will have value not just for RVers but for many manufacturers and suppliers.
“I was a full-time RVer for six years, and there are several situations where I don’t want to drop off my RV, which I live in, for service. So, many manufacturers acknowledge that mobile RV technicians can be a valuable option for serving customers.
Finding and referring qualified mobile service providers and inspectors is key to RV Help’s success. “Trusting the level of service” is how Padgett described it.
To accomplish this, Padgett has partnered with the RV Technician Association of America (RVTAA) and the National RV Inspectors Association (NRVIA) to allow their certified members to be on the RV Help platform, ensuring a baseline of quality and training for the service providers. Padgett looks forward to working with other training institutions to expand the database further.
Today, the RV Help website shows approximately 1500 mobile service providers and inspectors across the United States, with nearly 500 claiming and verifying their profiles in the two weeks since the site went live. Padgett expects to reach 1,000 verified profiles before the busy summer season.
For service providers and inspectors, there is no charge to be listed on the site, and consumer access is also free.
RV Help plans to eventually offer a premium membership for RV owners, including features like discounts, remote diagnostics, and the ability to track and save technician records.
Commented Padgett, “We are excited about the potential for growth and future developments, and we invite potential partners and investors to join us on this journey.”
