RVDA Workshops Focus on Benefits of Selling F&I Products – RVBusiness – Breaking RV Industry News
Shawn Moran
FAIRFAX, Va. – A pair of workshops offered by Shawn Moran, director of F&I RV training – BBDS, Brown & Brown Insurance, will examine critical but often overlooked aspects of a dealership’s offerings that can make a big difference in turning a profit. Moran’s workshops are part of the F&I track at the RV Dealers Convention/Expo. The convention/expo will take place Nov. 6-10, 2023, at Paris Las Vegas.
From 8:15 a.m. – 9:15 a.m., Tuesday, Nov. 7, Moran will cover “F&I Essential Menu Tool Kit 101”. During this session, he will explore the essentials to interviewing a customer properly, when up-front closing is necessary versus a day of delivery closing. He will then look at the setup of a simplistic menu structure to convey your interview and offer varied repayment options vs. varied product options with the same repayment option.
During the workshop, attendees will learn:
- More product driven and aimed interviewing skills
- Menuing 100 percent of the customer, 100 percent of the time
- The value of higher protection plan sales and higher profits.
From 10:15 a.m. – 11:15 a.m., Thursday, Nov. 9, Moran will remind dealers “Why is Roadside Your Most Essential Protection Plan You Offer?” During this session, he will deep dive into the trusty Campers Most Assisting Protection Plan (Roadside). We will see through video, sample scenarios, and the most used benefits of the roadside plan (24-hour RV Tech support by phone, mobile tire dispatch without a spare, medical return your coach home benefit and much more) how your dealership can assure a comfortable camping trip for your customers all across America and Canada.
During the workshop, attendees will learn:
- Customer retention skills
- Relieve tech services calls from your service department
- Increase F&I profitability
- How to stand out from your competition through service protection benefits.
About the RV Dealers Convention/Expo
The convention brings together North America’s top dealership personnel for a week of in-person networking and continuing education workshops designed for dealers/GMs, sales, fixed ops, F&I, and digital marketing professionals.
The annual RVDA convention also includes opportunities to interact with leading manufacturers, suppliers, and RV industry business partners in the Expo.
To register for the 2023 RV Dealers Convention/Expo click here. Regular updates will be posted on the convention website, Facebook, Instagram, LinkedIn, and X.
The event is sponsored by RVDA of the U.S., RVDA of Canada, and the Mike Molino RV Learning Center.
Companies interested in partnership or sponsorship opportunities can contact Julie Newhouse at (703) 364-5518 or email [email protected].
Source: https://rvbusiness.com/rvda-workshops-focus-on-benefits-of-selling-fi-products/
