IDS: Key Daily Metrics Every Dealer Should Be Tracking – RVBusiness – Breaking RV Industry News
Most dealers are tracking their data on a yearly and monthly basis. But at a business as fast-paced as a dealership, there’s a lot that can fly under the radar in a month or even a week’s time.
Many dealers still aren’t fully harnessing the potential of their dealership management system (DMS), especially when it comes to using data to identify concerning trends early on. The DMS should be treated at the dealership’s command center, centralizing data, transactions, and workflows to fuel strategic decision-making and maximize business performance on a weekly, if not daily basis.
That’s right: there are a few key metrics that you should be tracking every day to ensure that things are running smoothly.
Key Daily Metrics
Tracking key metrics daily is essential for identifying concerning trends early, allowing for timely course corrections. Consistently monitoring data across all locations—and comparing performance day-over-day, month-over-month, and year-over-year—ensures that dealers can react quickly and make informed decisions that drive long-term success.
“If you can’t inspect it, you can’t track it,” says Don Miller, Senior Data Innovation Manager at IDS. “If you can’t track it, there is no accountability. If there is no accountability, there is no motivation for change. Don’t expect what you can’t inspect. Your data is like gold. Mine it often.”
