Good Turnout at Bilingual Trouble Shooter Clinic in Montreal – RVBusiness – Breaking RV Industry News
RICHMOND, B.C. – The 2024 Montreal Trouble Shooter Clinic, hosted by the Recreation Vehicle Dealers Association of Canada (RVDA of Canada), saw an impressive turnout of 97 participants from dealerships across the country, according to a release. Held March 19-22 in Montreal, QC, this highly anticipated event provided invaluable instruction from industry leaders, including Dexter, Dometic, Firefly Integrations, Garnet Instruments, Lippert, Truma and Xantrex.
Anita Lien, the director of Marketing & Communications at RVDA of Canada, highlighted the exceptional hands-on training and top-notch translation and interpretation services at the event. She expressed delight in returning to Montreal, offering bilingual training that caters to the diverse needs of their members.
“We’re thrilled to provide bilingual training, meeting the growing demand for technical expertise, especially in French-speaking regions,” she stated. “The translation and interpretation teams received widespread acclaim for their excellence, enabling all attendees to fully immerse themselves in the material. With the generous support of the Canadian Recreational Vehicle Association (CRVA) and the Recreation Vehicle Dealer Association of Quebec (ACVRQ), we crafted a dynamic learning environment, empowering participants to excel.”
Scott Wentzel, director of Training at Dexter, echoed the sentiment, remarking, “The Montreal Trouble Shooter Clinic provided an exceptional learning experience. Dexter is honored to be part of this prestigious event organized by RVDA Canada. The top-notch interpretative services and diverse conversations fostered a strong connection within the Canadian RV community. We value the opportunity to collaborate with industry professionals and share our expertise. Our partnership with RVDA Canada and the Trouble Shooter Clinic reflects our commitment to delivering superior products and services. Witnessing participants engage with our products and absorb insights from other industry experts was truly gratifying.”
Brian McPherson, operations manager at Garnet Instruments, emphasized the event’s impact on enhancing product knowledge, know-how, and customer experience, stating,
“The RVDA of Canada’s Trouble Shooter Clinic was an outstanding opportunity for us. Direct engagement with professionals responsible for servicing and installing our products is invaluable for ensuring a positive end-user experience. Additionally, the seamless coordination by the RVDA of Canada team contributed significantly to the event’s success,” he said.
The inclusion of simultaneous French interpretation allowed RV service technicians from Quebec to fully participate and benefit from the training, highlighting the importance of bilingual instruction in the industry.
Looking ahead, plans for the 2025 Trouble Shooter Clinic are already in motion, with the event slated to take place in Calgary, AB.
For more information about future events and training opportunities, visit the RVDA of Canada website at www.rvda.ca.
