FCCC Enhances Owner App with Maintenance, Service Videos – RVBusiness – Breaking RV Industry News
GAFFNEY, S.C. —FCCC is expanding its commitment to providing the most convenient and best ownership experience overall with the recent update of its industry-leading My 24/7 Direct app, according to a release.
The newest features in the updated version of the app include a robust and growing library of videos focused on coach maintenance and service. The videos bring to life a wide range of maintenance-related topics, including a coach’s air cleaner, coolant, fuel and oil filters, and transmission.
“These maintenance videos make it even easier for RVers to understand how best to care for their coaches across a number of key functions and components,” said Jeremy Buckmeier, RV Product Manager for FCCC. “Overall, the new My 24/7 Direct app provides owners an impressive array of features that bring an extra level of confidence to make their ownership extraordinary and worry-free. They purchased their dream coach to enjoy the lifestyle, not worry about maintenance. My 24/7 Direct puts peace of mind in the palm of their hands and lets us take care of the rest.”
Additional features of the new My 24/7 Direct app include:
- My Maintenance feature that provides RV owners a convenient way to track and save their coach’s schedule for 12 different maintenance functions in a single, easy-to-follow location and automatically notifies them about upcoming maintenance tasks based on factory schedules specific to their chassis
- An enhanced service locator that enables owners to filter searches by Elite- and Oasis-level service centers
- An extensive library of manuals and guides covering all aspects of the coach and its operations, including for FCCC-exclusive features like DriveTech, UltraSteer and V-Ride
- Convenient access to Freightliner Chassis Owners Club (FCOC) information
- A mileage tracker
- A helpful “Notes” function enabling owners to keep customized notes
- Owner-education resources through Camp Freightliner
The new My 24/7 Direct digital tool is available as an app and through its website at my247direct.com. RV owners can learn more about My 24/7 Direct’s many features here, and they can access the new My 24/7 Direct app free of charge via Apple App Store or Google Play.
About Freightliner Custom Chassis Corporation (FCCC)
Freightliner Custom Chassis Corp. (FCCC) is a leading manufacturer of diesel chassis for the motorhome industry. FCCC supports its industry-leading chassis with a comprehensive suite of services, including 24/7 factory direct support, a nationwide service network with more than 400 dealers in the U.S. and Canada, and an official customer-support mobile app. FCCC also manufactures chassis for the work truck, walk-in van, school bus and shuttle bus markets. Freightliner Custom Chassis Corporation is a subsidiary of Daimler Truck North America LLC, a Daimler company. For more information, visit fcccrv.com
