Dec-O-Art Meeting the Needs of RV Industry for 50 Years

Dec-O-Art is a family owned, premier label printing company serving the RV industry for over 50 years from the heart of the RV Capital of the World—Elkhart, Ind.

Founder and local entrepreneur Charles Dosmann identified a need for local manufacturing companies and began Dec-O-Art.  Now in the third generation, Dosmann’s grandson Nathan is at the helm of the company.

Dec-O-Art creates labels for several industries with the RV industry the leading market for them. They’ve been ISO 9001:2015 certified since 2002 and provide ANSI standardized options. They offer a variety of label styles, including Deco-Lens, standard decals, Deco-Form, which provides a more 3D effect and any branding solutions and custom labels that customers would like designed.

Angela Marazita, marketing director for Dec-O-Art said, “Our sales reps work with each RV company to see what their needs are — we don’t set the standards, we help them comply. We can create sheet sets of labels for them with all the labels they need for each RV; that’s very helpful so they’re not grabbing 20 sheets.”

Marazita said Dec-O-Art is a member of the RVIA, “So we can stay ahead of the regulations and as the label experts provide great service to our customers.”

Digital Labels Launching

An exciting new product Dec-O-Art is launching is called Deco-Smart—a digital label that connects to any URL in seconds, according to Marazita.

“As the industry adjusts to new trends we must professionally pivot and align our focus to how can we continue to support the RV segment in this ever-evolving market and Deco-Smart is the solution,” she said.

She explained that Deco-Smart is similar to a QR code, except instead of scanning the code customers instantly connect with a URL website just by tapping against the label.

“It takes less time and effort to get to the URL; there’s more privacy and the Deco-Smart label is less likely to get damaged,” she said.

The Deco-Smart digital label has a variety of uses — manufacturers can use them internally for training videos or policy manuals, etc. or externally for the end user.

“It helps from an economic standpoint, too, as any RV manufacturer could put their owner’s manual on there instead of printing out 160 pages for example and have the Deco-Smart label on the glove box,” she said.

It can be used as a marketing piece for their customers, “You name the website and we can connect it to anything,” she said.

Other benefits to Deco-Smart digital labels are they’re touch-free and eco-friendly.

“One thing 2020 taught us is we have a lot of things that require physical touch so a good digital element will alleviate that,” she said. “Everything is shifting that way and we want to be on that wave and help our customers shift in that direction, too.”

It’s green and eco-friendly by saving paper — a factor some consumers consider when choosing who to purchase from. Marazita said thinking green is just one way Dec-O-Art serves the greater community — they take pride in the ways they’re involved in the community.

On-Time Guarantees

The superb customer service Dec-O-Art provides places them above other label manufacturers and they have several programs in place to give customers premier service.

Marazita explained their on-time delivery guarantee. “Any order that comes in we guarantee it’ll be on time and right or we’ll pay. We know that by the time they need compliance labels, it’s probably the last step to get the unit out the door — we call it the cherry on a sundae — and we don’t want to hold that up so we have very strict delivery standards.”

Custom orders vary in length of time to get completed based on the customer’s needs and desires. However they have 24-hour turn around for quotes and a strict deadline of 24 hours for art.

“Anything custom we strive to get back to them ASAP — if we know a need by date we do our best production wise to fill that need,” she said.

Dec-O-Art also has a next day label program in case of emergency. She said they keep a supply of labels stocked and those can be found on their website.

“Any order placed before 1:30 EST we’re able to get next day,” she said.

“We understand and recognize there’s so much going on in the RV segment often labels are the last thing that comes to mind — we care about our customers maintaining compliance so we want to get it to them as soon as possible,” she said. “That’s why we pride ourselves on being the experts in our field.”

Visit www.dec-o-art.com to see how they can help with your business needs or contact one of the talented team of sales experts by emailing [email protected]

Source: https://rvbusiness.com/dec-o-art-meeting-the-needs-of-rv-industry-for-50-years/