IDS Veteran to Deliver Workshop at RVDA Convention/Expo

FAIRFAX, Va. – Dealership services veteran Kimberly Schultz, a new speaker for the RVDA Convention/Expo, will deliver a fresh perspective to fixed operations during her presentation at the 2022 RV Dealers Convention/Expo. The convention/expo will take place Nov. 7-11 at Caesars Palace in Las Vegas.

Kimberly Schultz

At 2:00 p.m. on Wednesday, Nov. 9, Schultz presents “Effective Dealership Peer-to-Peer Training.” Research shows that people more readily adopt new information through their trusted networks. This approach develops a group of in-house experts that in turn will train all other employees.

Learning objectives for this session include:

• How to prepare for Peer-to-Peer Training
• Design of documentation and SOPs to have the right mix between policies, procedures, and application of tools used
• Importance of materials needed for training
• How to measure progress

Schultz is director of professional services with Integrated Dealer Systems.

Source: https://rvbusiness.com/ids-veteran-to-deliver-workshop-at-rvda-convention-expo/